Contact Us:
+359 886 105 090

FAQ

faq
How to order?
Once you have examined the goods and you have liked perfume and want to order it is necessary to press the button "ORDER". Pressing it will end up in your shopping cart, thus the product will be added to it. In the shopping cart you can change the number of goods or remove them. To proceed with this order is necessary to press the button "ORDER", and thus will open the box to finalize the contract. In this column, you indicate your data and click "finalized contract. Your order is sent!


How do I know if my order was received and when delivery will be made?
When making the order and confirm it by pressing the "finalized contract, " an e-mail address you provided when your registration will be sent a letter, which includes its contents. This letter is to confirm that you have successfully sent your order. Upon receipt of your order, we will contact you by phone to specify the day of delivery and other details. Please note that the performance of a contract may take 1 to 3 working days according to the areas covered by the courier company and depending on other factors.


How will I pay?
Products shall be paid upon delivery to the address. Paid to the courier.


Return and exchange of goods bought
The client is entitled to claim for:
  • identified shortcomings or inaccuracies;
  • product defects;
  • inconsistent with the trade mark.
The claim is brought within five working days after the purchase of goods.
This product can be returned if not used, printed and impaired presentation!